One of the most important factors of growth Production efficiency is the improvement of the quality of products or a service provided. Improving the quality of products is regarded at present as a decisive condition for its competitiveness on domestic and foreign markets. Competitiveness of products in many respects determines the prestige of the country and is a decisive factor in increasing its national wealth.
Product quality is among the most important criteria for the functioning of the enterprise in conditions of relative to a saturated market and prevailing non-price competition.
Improving the technical the level and quality of products determines the pace of scientific and technological progress and increase in production efficiency in general, has a significant impact on intensification of the economy, competitiveness of domestic goods and living standards of the country’s population.
Quality System & Kaizen
Increase in technical level and quality of manufactured products is the most characteristic feature of the work of enterprises in industrialise countries. In the conditions of prevailing non-price competition and it is the high quality of products that is the main factor in the saturated market Success.
The relevance of the topic is determined by the fact that the quality of the products can rightly be attributed to the most important criteria for the activities of any enterprise. It is the improvement of product quality that determines the degree of survival of the company in market conditions, the pace of scientific – technical progress, increase in production efficiency, economy of all kinds Resources used in the enterprise.
Companies around the world widely two concepts of quality system formation are used: ISO 9001:2000 and Gemba Kaizen. As you know, at present more than the ISO 9001 model of the quality system has become widespread, namely ISO 9001:2000, which is the basis for most businesses. Regarding Gemba Kaizen is a new word for Western management culture, which in over the past decade, it has only begun to gain recognition, strength and authority all over the world. Moreover, there were grounds for the most authoritative analysts around the world to predict a complete displacement in the next decade quality system.
System of Proposals
Japanese management jointly involves employees in kaizen through a system of suggestions. Thus, it becomes an integral part of the established management system, and the number of proposals submitted by workers is regarded as an important evaluation criterion effective activity of their masters. And the manager of these masters, in his queue, ready to help them in getting workers to submit more Offers.
In most Japanese companies, operating within the framework of kaizen programs, quality control system and the system of submitting proposals is agreed with each other. Can be better understood the role of QC circles, if we consider their totality as a method of feeding group suggestions for improvement.
One of the distinctive features of Japanese management is that it facilitates the submission of a huge number of proposals by ordinary employees and spares no effort to consider them, often including them in the general kaizen strategy.
For the management of leading Japanese companies in order spend the whole day at the presentation of the results of the activities quality circles, awarding prizes according to advance established criteria. Management aims to express to workers and employees grateful for their efforts to improve, trying, so that their work does not go unnoticed. Often about the number of submitted offers are notified by the bulletin board right on the site, which encourages individual and group forms of competition.
The Excellence
Other an important aspect of the proposal system is that each implemented the innovation leads to a revision of the standard. For example, when on offer a “foolproof” device is installations on the machine. He may have to act a little differently and be more Attentive. But since the new standard is set by its of his own free will. He is proud of it and willingly observes it. If, on the contrary, a person is forced to follow a standard set by Management, he will work with less enthusiasm.
Such Thus, by submitting proposals, employees get the opportunity to participate in kaizen in the workplace, playing an important role in establishing of higher standards.
The chairman of Toyota Motor Eiji Toyoda said: “It is characteristic of Japanese workers that they work not only with their hands, but also with their heads.
Our workers contribute 1.5 million of proposals per year, and 95 percent of them find practical application. The pursuit of excellence at Toyota is so great that palpably almost physically in the atmosphere that prevails in our country.”